Contract AI for retail, franchise and hospitality

Contracts in this sector tend to come in sets. A supplier agreement points to a vendor manual and a routing guide, a franchise agreement sits beside an operations manual, and a hotel contract comes with banquet orders and addenda. goHeather covers the clauses below when it drafts from your own templates. When it reviews the other side’s paper, it reads the set together and quotes each clause with a plain-English summary of how it is drafted. What to do about any of them is a decision for you and your lawyer.

Supplier agreements and vendor manuals

• Chargebacks and deductions. What triggers a chargeback, how it is calculated, and whether it can be taken from any open invoice.
• Manual updates. Whether the vendor compliance manual is attached or referenced, and how changes to it take effect during the term.
• Delivery and routing. Delivery windows, labeling and carrier instructions, and where each one is set out.
• Returns and allowances. Return rights on unsold stock, markdown allowances and who pays freight on returns.
• Insurance and product indemnity. The coverage amounts listed, additional insured wording, and how widely the product indemnity is drafted.

Franchise, distribution and reseller terms

• Territory and exclusivity. How the territory is described, what the franchisor or supplier keeps for itself, and whether exclusivity depends on performance.
• Royalty and ad fund terms. The rate, what counts as gross sales, and how fund contributions are reported and spent.
• Minimum purchases and pricing. Purchase targets, price change notice and what happens when a target is missed.
• Term, renewal and transfer. The initial term, renewal conditions, and the steps for a transfer or change of control.
• Termination and post-term obligations. Grounds for ending the agreement, cure periods, and what each party agrees to do once it ends.

Hotel management, venue and event contracts

• Fees. Base and incentive management fees, how each is calculated, and when they are paid.
• Performance tests. The measure used, the cure rights attached, and what either side may do when the test is failed.
• Attrition and cancellation. The allowance on a room block, the cancellation scale, and whether resold rooms are credited.
• Food and beverage minimums. The committed spend, service charges, and how a shortfall is billed.
• Force majeure. Which events are listed, what notice is set out, and whether deposits are returned.

Licensing, influencer and sponsorship

• Licensed rights. Which marks or content are covered, the channels and territory, and the approval steps before anything goes live.
• Royalty reporting and audit. How royalties are calculated and reported, and how often the licensor can audit.
• Content usage. Who owns the content, how long the brand can use it, and in which media.
• Exclusivity and morality clauses. Any bar on working with competing brands, and how the morality clause and the right to end the deal are worded.

How goHeather fits your contract process

Brands, franchisors and hotel groups often run hundreds of agreements a year through a very small legal team, and many never reach a lawyer at all. With goHeather, your in-house counsel sets the templates and playbook once, your procurement team checks supplier paper and vendor manuals against them, and your sales and partnerships team works through distribution and sponsorship redlines the same way. Every draft starts from your own template, every review quotes the clauses above, the redlines go back in Word with track changes, and the final version is signed and stored in one place. If you also make your own product, see our manufacturing page, and if you run your own freight and warehousing, our logistics page.

goHeather is a contracts AI, not a law firm. It tells you what your agreement says and what to look at. It does not tell you what to accept. See how the review works on our AI contract review page, how drafting works on the AI contract generator page, or book a demo with one of your own agreements.

Starting one from scratch? See our supply agreement, distribution agreement and reseller agreement templates, or browse every type on the contract templates page.