Who goHeather AI Contract Platform Is For

The core Ideal Customer Profile: Non-Lawyers at Companies

goHeather is built for non-lawyers at small, mid-sized, and large businesses who handle routine contract drafts, reviews, and edits, frequently, without sending every one to outside counsel or in-house lawyers.

In short, we help non-lawyers review contracts alone.

These users sit on sales teams, procurement teams, accounting teams, operations teams, and HR teams. They are the people who receive a contract from a customer or vendor and have to figure out what to do with it.

Some lawyers use it too

Naturally, lawyers use goHeather as well. Small law firms, fractional general counsel, and in-house legal teams find it useful because the price fits the volume of routine work they do, rather than the more specialized workflows that Big Law tools like Harvey and Legora are built around.

The way we think about it: Harvey and Legora are excellent products for BigLaw firms and Fortune 500 in-house legal teams. goHeather is the equivalent for non-lawyers at companies, not for law firms. Different audience, simkilar product, different price point.

Industries where we see the most traction

We have customers in every industry. The concentration sits in three:

• IT services
• Manufacturing
• Engineering services

The common thread is that most of our users are on the sell side of a deal, reviewing contracts that their customers have sent over for signature on the seller's own product or service.

A couple of recent examples that surprised me.

We have several customers who sell artificial turf to school boards. They use goHeather to review the sales and services contracts the school boards send back to them.

We also have several customers that provide fire-code design systems to condo corporations. They use goHeather to review the sales and services contracts the condo corporations put in front of them.

Two niches I would not have predicted. They were the ones who found us.

The three jobs our users do

In roughly this order of frequency:

1. Review a contract someone sent them and figure out what is risky before signing.
2. Edit the contract with AI-suggested redlines right in our application or Word Add In, clause by clause.
3. Save the revised contract and keep track of the important details from it.

Common contract types: NDAs, MSAs, SaaS agreements, SOWs and order forms, employment agreements, vendor and procurement contracts, IP, contractor, lease, and loans.

Why our users come to us

- Cost. Plenty of our users work at large, well-funded companies. They do not skip lawyers because they cannot afford them in general. They skip lawyers on specific deals where the economics does not work. A sales deal worth $10,000 a year may not be worth $1,500 in legal fees to review for our customers.

- Speed. Hours of review compressed to minutes.

- Confidence. They are not lawyers. They need guardrails, not a blank AI chatbot.

- Trust in the output. A lawyer-built AI workflow, customizable playbooks, red-light, green light detection, and a founder who has practiced law since 2014 all do work here.

How we are positioned against the alternatives

Not a substitute for a lawyer. goHeather is the inexpensive first pass, with the option to escalate when the stakes call for it.

Not ChatGPT, Gemeni or Claude. Those are general chatbots. goHeather is a contract workflow product. We give users contract review checklist workflows, repeatable playbooks, and in-app redlining that you cannot reproduce in a chat box or a generic Word Add In preloaded with a few prompts.

Not Harvey or Legora. Those are built for BigLaw and Fortune 500 in-house legal teams. goHeather is built for the people on sales, accounting, procurement, and operations teams who keep companies running and need contracts moving.

If you are still reading

If any of this sounds like you or your team, try goHeather on a real contract at goheather.io and see how it handles your next deal.